How to Collect Leads (Emails & Phone Numbers) from Instagram

Quick answer

Use a comment-to-DM automation with lead capture turned on. When someone comments your keyword, the DM first asks for their email or phone number. After they reply, they get the details they asked for, and their contact is saved as a lead. In likecmtshare, leads are grouped by post, can be tagged and noted, and exported as CSV.

What you need

An Instagram Business or Creator account (switching is free in Instagram settings)
A likecmtshare account connected through Meta's official login
The link, file or offer you want to send

Step-by-step setup

Create a comment-to-DM automation with a keyword like PRICE, VISIT or GUIDE.
Turn on "Ask for phone or email first" and choose which one to collect.
Write the question DM: say what they get in return.
Write the details DM: send the link, an image or PDF, and up to two buttons.
Go live and check the Leads section as comments come in.

Example conversation

Ask for number → send details

Share your phone number and I'll send the price list 📞

+91 98XXX XXX21

3BHK · Bandra West
Price list and brochure below 👇

Call agent

Managing your leads

See leads grouped by the post or reel they came from
Tag them: New, Interested, Hot, Follow Up, Qualified, Customer
Add notes after a call
Tap to DM, WhatsApp or email a lead
Export to CSV for your CRM or email tool

Tips for more leads

Offer something worth sharing a number for: price list, brochure, free plan
Ask for only one thing, email or phone, not both
Follow up with hot leads the same day

FAQ

Is collecting leads from Instagram DMs allowed?

Yes, when people share their details voluntarily in a conversation they started, and you use the data only for what they asked for.

Can I export the leads?

Yes, export them as CSV.

Which plan includes lead capture?

Lead capture is available on likecmtshare paid plans; check the pricing section for current details.

Can I WhatsApp a lead?

Yes, if they shared a phone number you can open WhatsApp with one tap.

Try it free

likecmtshare is Meta-verified, has a free plan with 1,000 DMs, and takes about a minute to set up.

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